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> FAQ Home | General | Credit Card - Change Number
Frequently Asked Questions
How can I change my credit card in an existing reservation and in my profile?
We do not allow a card number change on a previous reservation. Note that you will pay at the hotel and can use any card you wish at that time. The current card will only be charged if you are a no show or cancel within the hotel penalty period. If your card has/will expire before check-in, your reservation could be canceled by the hotel. Email us (reservations@travelhero.com) before arrival for assistance The hotel will contact you if your card has expired.
We do not allow you to update your user account to change your card except as part of a new reservation. Every time you make a new reservation, you are asked to verify the card to use and you can enter a new one at that time. The new card number will replace the old one in your account. This is an enhanced security measure to protect your credit card information.
